Ask a Humana Medicare Agent

Third, beneficiaries’ experience with their agents and the overall quality of the service are not factored into the commission model, although there is precedence for this within Medicare. For example, MA and Part D plans are measured through the star ratings program and are compensated differently for delivering a high-quality member experience. Pay-for-performance could be considered part of the compensation model for agents and agencies.

As a result, agents may find themselves choosing between their income and beneficiaries’ needs. Below is a link to a file containing the amounts that companies pay independent agents/brokers to sell their Medicare drug and health plans. Companies that contract with Medicare to provide health care coverage or prescription drugs typically use agents/brokers to sell their Medicare plans to Medicare beneficiaries.

CMS regulates Medicare plans, the insurance companies, agents, and agencies who sell them. Centene’s Medicare footprint has grown exponentially in the past several years, resulting in several Medicare Advantage products and brands being offered across 36 states. We have built a strong and competitive product portfolio that provides high-quality plans to support your beneficiaries’ entire well-being. We continue to invest in user-friendly broker tools, including the launch of Centene Workbench this year. We are always working to improve white glove service initiatives and operational procedures to provide the best experience possible. We also give you affordable options you can feel good about representing to your Medicare beneficiaries.

You make recommendations about obtaining supplemental insurance and help people understand their options for prescription drug, vision, and dental policies. Independent insurance agents are authorized to enroll individuals in Medicare plans and contract with one or, typically, more insurance carriers. Though it is not required, many agents affiliate with broker medicare agent agencies that provide services such as marketing, technology, training and compliance, and administrative support. Licensed agents are compensated by the carriers directly on a per-enrollee basis. The more enrollments and renewals that agents generate, the higher their earnings. This means that carriers’ and agents’ incentives for growth are perfectly aligned.

If you enrolled in Medicare Supplement or Medigap, you can change your plans anytime but you may be subject to underwriting. Although there is no requirement to work with an agent or broker, you may choose to do so for the following reasons. In contrast, most people turn to the internet to collect information. Many start at Medicare.gov, and while this is an excellent source of the basics, you may become overwhelmed with the amount of available information. With a Medicare agent, you will be able to talk to a live person available to answer any questions and clear any confusion. The easiest way to connect with a licensed Medicare agent in your state is by completing our online questionnaire, and we will connect you with a personal Medicare agent.